Privacy Policy

Last updated: September 2024

1. Introduction

lotus-dash respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We operate in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.

2. Information We Collect

Information You Provide

When you interact with our website, you may provide us with:

• Contact information including name and email address
• Course enrollment preferences and requests
• Communications you send to us through forms or email
• Survey responses and feedback

Information Collected Automatically

When you visit our website, we automatically collect certain information:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• IP address (anonymized where possible)

3. How We Use Your Information

We use the information we collect to:

• Process and respond to your enrollment inquiries
• Provide customer support and respond to questions
• Send administrative information about courses and schedules
• Improve our website and services based on usage patterns
• Comply with legal obligations

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

• With service providers who assist in operating our website and business, under strict confidentiality agreements
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Course enrollment records are retained for seven years following course completion for administrative and legal purposes.

6. Your Rights

Under Canadian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for processing (where consent is the legal basis)
• Request deletion of your information, subject to legal retention requirements

To exercise these rights, contact us at [email protected].

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

lotus-dash
150 King Street West, Suite 400
Toronto, ON M5H 1J9
Canada
Email: [email protected]